Most automation promises efficiency. An AI Customer Service Agent delivers protection. It shields teams from endless repetition so attention stays sharp for problems that actually matter. I’ve watched morale improve simply because inbox pressure dropped. Exei fits into existing workflows without forcing a rebuild. Nothing dramatic changes overnight. Support just becomes more predictab... https://medium.com/@aidanbutler110/ai-customer-service-agent-when-support-stops-chasing-its-own-tail-0a8228b3dcd3?postPublishedType=initial