In the event the transaction is fraudulent, the chatbot can freeze The shopper’s account and bring inside of a Reside agent To judge the situation. Outsourcing fraud avoidance and detection to a chatbot ends in more accuracy and timeliness when it comes to suspicious action.  Tom Werner/Getty Photographs Customer support https://reidxoakx.life3dblog.com/36234016/the-2-minute-rule-for-bankchat